Privacy Policy

Last updated: 27 October 2026

1. Introduction

Orlando Crowcroft is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how personal information is collected, used, stored and protected when you visit this website, make an enquiry or engage with my PR, communications, content and training services.

I aim to handle all personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.

2. Information I Collect

I may collect and process the following personal information:

  • Contact information: Your name, email address, telephone number and company name.

  • Enquiry information: Details you provide when completing a contact form or contacting me directly.

  • Business information: Information relevant to a potential project, consultancy service or training session.

  • Website usage information: Technical information such as your IP address, browser type, device information and website interactions, where collected through website functionality or analytics tools.

I only collect information that is relevant and necessary for providing my services or responding to enquiries.

3. How Your Information Is Used

Your personal information may be used to:

  • Respond to enquiries and requests for information.

  • Discuss and provide PR, communications, content and training services.

  • Manage client relationships, projects and communications.

  • Arrange meetings, consultations and training sessions.

  • Maintain and improve the website and its functionality.

  • Meet legal, financial and regulatory obligations.

  • Send relevant marketing communications where permitted by law.

Your information will not be sold to third parties.

4. Legal Basis for Processing Information

Under UK data protection legislation, personal information must be processed on a lawful basis.

Depending on the circumstances, I may rely on:

  • Consent: Where you have given permission for a specific use of your information.

  • Contractual necessity: Where information is required to provide services or take steps towards entering into an agreement.

  • Legitimate interests: Where processing is reasonably necessary to respond to enquiries, maintain client relationships or operate and improve my business, provided these interests do not override your rights.

  • Legal obligations: Where information must be processed to comply with applicable laws and regulations.

5. Sharing Your Information

Your personal information may be shared with trusted third-party service providers where necessary to operate the website or deliver services.

These may include website hosting providers, email services, scheduling platforms, analytics providers and professional advisers.

Where third parties process personal information on my behalf, appropriate data protection arrangements will be used.

Information may also be disclosed where required by law.

6. Cookies and Website Analytics

This website may use cookies and similar technologies to support its functionality, understand visitor behaviour and improve the browsing experience.

Some cookies are essential for the website to function correctly. Other cookies, including certain analytics or marketing cookies, may require your consent before being used.

Where consent is required, you will be given the opportunity to accept or reject those cookies.

You can also manage cookies through your browser settings.

7. Data Storage and Security

I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Personal information is stored securely and is only accessible where necessary for legitimate business purposes.

Although appropriate security measures are taken, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long Information Is Kept

Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected.

This may include responding to enquiries, maintaining business relationships, delivering services and meeting legal or financial obligations.

Retention periods depend on the nature of the information and applicable legal requirements. Information that is no longer required will be securely deleted or anonymised.

9. International Data Transfers

Some third-party technology and service providers may process or store personal information outside the United Kingdom.

Where international transfers take place, appropriate safeguards will be used as required by applicable UK data protection legislation, such as UK adequacy regulations or approved contractual protections.

Further information about relevant safeguards can be requested using the contact details below.

10. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information held about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information in certain circumstances.

  • Request restrictions on how your information is processed.

  • Object to certain uses of your personal information.

  • Request the transfer of your information where applicable.

  • Withdraw consent at any time where processing is based on consent.

You have the right to object to processing based on legitimate interests and to object to the use of your personal information for direct marketing at any time.

To exercise any of these rights, please contact me using the email address below.

11. Third-Party Websites

This website may contain links to external websites or third-party services.

I am not responsible for the privacy practices, content or security of external websites. Visitors are encouraged to review the privacy policies of any third-party websites they access.

12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, business practices or website functionality.

Any updates will be published on this page, together with the date of the latest revision.

13. Contact Information

If you have any questions about this Privacy Policy, how your personal information is handled or wish to exercise your data protection rights, please contact:

Orlando Crowcroft
PR & Communications Consultant
Email: ocrowcroft@gmail.com

14. Complaints

If you have concerns about how your personal information is handled, please contact me in the first instance so that I can investigate and address your concerns.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information Commissioner's Office
Website: www.ico.org.uk
Telephone: 0303 123 1113